AUREKA
Website

Privacy Policy

Aureka Limited (“we”, ‘us” or “our”) is committed to protecting your privacy and this policy outlines our ongoing obligations to you in respect of how we manage and protect your Personal Information when you interact with our website or use our services.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.

What is Personal Information and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses and phone numbers.
This Personal Information is obtained in many ways including correspondence, by telephone, by email, via our website www.aureka.com.au, from your website, from media and publications, from other publicly available sources, from cookies and third parties. We don’t guarantee website links or policy of authorised third parties.
We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients, and marketing.
We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information
Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information. Sensitive information will be used by us only:
• For the primary purpose for which it was obtained
• For a secondary purpose that is directly related to the primary purpose
• With your consent; or where required or authorised by law.
Third Parties
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Disclosure of Personal Information


Your Personal Information may be disclosed in a number of circumstances including the following:
• Third parties where you consent to the use or disclosure; and
• Where required or authorised by law.

If we need to transfer your personal information to third parties located outside of Australia, we will ensure that such transfers comply with the Privacy Act 1988 (Cth) and that adequate safeguards are in place.

Security of Personal Information
We take the security of your personal information seriously and implement reasonable physical, technical, and administrative measures to protect your data from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
Access to and Correction to your Personal Information
You may access the Personal Information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.
Aureka Limited will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information. In order to protect your Personal Information we may require identification from you before releasing the requested information.
Cookies and Website Analytics
Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings. We also use analytics tools to understand how visitors use our website, which may collect information such as your IP address, browser type, and usage data.
Policy Updates
This Policy may change from time to time and is available on our website. We encourage you to review this policy regularly.
Privacy Policy Complaints and Enquiries
If you have any queries or complaints about our Privacy Policy, please contact our Privacy Officer at:
Aureka Limited

[email protected]
Level 4, 96-100 Albert Road, South Melbourne, VIC 3205, Australia